Legal Information

Terms & Conditions

Please read these terms carefully before using Elva Base Holdings services and applications.

01 — Objectives

Our Objective

It is the goal of Elva Base Holdings (“Elva Base Holdings”), to help users enter and navigate the cryptocurrency space, and provide tools to help users make their own sound decisions relative to growing their wealth.

Services are intended for medium- and long-term investors.

02 — Activities

Account & Portfolio Activities

2.1 Account Creation

Elva Base Holdings will create the necessary crypto exchange accounts on behalf of, and with permission of the user. Once account set-up is complete, users are provided with the account credentials and password change instructions, at which point users will have full control over their account.

2.2 Asset Allocation

Elva Base Holdings uses dynamic, proprietary algorithms to define and perform portfolio allocation based on user input. Manual trades or transactions conducted by users may limit account monitoring and reporting ability.

2.3 Deposits & Withdrawals

Users are responsible for depositing and withdrawing funds to/from their account. Elva Base Holdings will provide clear instructions on how to do so.

2.4 Monitoring & Reporting

Elva Base Holdings will continuously monitor user accounts and provide users with a monthly dashboard containing portfolio and performance details.

03 — Fees

Fee Structure

3.1 Plans

Elva Base Holdings offers different plans including freemium and performance-fee options. The freemium plan is totally free and offers limited functionality.

The no-profit-no-pay model means that Elva Base Holdings only gets paid if the customer wins.

3.2 Promotions

Elva Base Holdings reserves the right to apply promotional discounts to the fees listed under the applicable plans. This is completely at Elva Base Holdings’s discretion.

3.3 Other Fees

Elva Base Holdings does not charge additional or hidden fees. Any transaction or trading fees charged by cryptocurrency exchanges and/or banks remain the user's responsibility.

04 — Security

Security & Infrastructure

4.1 Infrastructure

Elva Base Holdings is powered by Google Cloud. Google Cloud helps reduce the cost, complexity and risk associated with security and compliance in the cloud.

4.2 Exchanges

Elva Base Holdings thoroughly vets its partners and only works with major “top-10” exchanges.

User funds remain on their personal exchange account. Interactions between Elva Base Holdings and user accounts are performed by means of customer-owned API keys.

API access is limited, hence in the unlikely event of a security breach, no fund withdrawal can take place.

05 — Disclaimer

Disclaimer & Liability

5.1 Financial Advice

Elva Base Holdings does not provide financial advice. Elva Base Holdings is not a Registered Investment Advisor, Broker/Dealer, Financial Analyst, Bank, Securities Broker, Commodity Trade Advisor, or Financial Planner.

Information provided, such as optimal fund allocation, is based on user input and is for information purposes only. It is general in nature and not specific to the user.

Before using Elva Base Holdings, users should seek the advice of a qualified investment professional and undertake their own due diligence. Elva Base Holdings is not responsible for any investment decision made by users.

5.2 Warranties

Elva Base Holdings disclaims to the full extent authorized by law any and all warranties, whether express or implied, including implied warranties of merchantability or fitness for a particular purpose.

Elva Base Holdings does not warrant that its services and applications will be free of bugs, errors, viruses or other defects, nor that trade results will be profitable.

5.3 Liability

Elva Base Holdings or its owners shall not be liable for indirect, incidental, consequential, special, exemplary, punitive damages, lost profits or losses, even if advised of the possibility of such damages.

Total aggregate liability for all damages shall not exceed the fees paid to Elva Base Holdings for use of its services or applications.

06 — Risks

Investment Risks

Investing in any asset class, including cryptocurrencies, holds numerous risks, including technology, exchange, security and regulatory risks.

Before deciding to use Elva Base Holdings services, users should carefully consider their investment objectives and risk appetite.

Users may lose some or all of their initial investment. No money should therefore be invested that users cannot afford to lose.

Loss-limiting strategies such as stop-loss orders may not be effective because market conditions or technological issues may make execution impossible.

07 — Privacy

Privacy & User Data

Elva Base Holdings is fully compliant with GDPR (General Data Protection Regulation).

Elva Base Holdings stores the minimum possible amount of user data necessary to deliver its services.

Stored user data includes:

  • Name
  • Date of birth
  • Country of residence
  • Email address
  • Encrypted exchange API keys

User data will never be shared with any third party before explicit user consent.

Users have the right for their user data to be forgotten, which can be requested over email.

08 — Communication

User Agreement

The User understands and agrees to the preceding sections. The User also agrees to the following:

  • User agrees not to hold Elva Base Holdings liable for any realized trading loss in any currency or asset.
  • User reserves the right to stop using Elva Base Holdings at any point.
  • User agrees and warrants that any information provided to Elva Base Holdings is accurate and complete.
  • User agrees that Elva Base Holdings is offering a Software as a Service (SaaS), monitoring user accounts on the user's behalf on exchanges not affiliated with Elva Base Holdings.
  • User agrees to take full responsibility for identifying and paying any tax liabilities that may exist as a result of trading or using Elva Base Holdings services.
  • This agreement is governed by and construed in accordance with Dutch law. Any dispute which cannot be amicably resolved shall be submitted to the jurisdiction of the Court in the Netherlands.
  • Elva Base Holdings reserves the right to terminate or deny service to anyone, at any time, for any reason.